...................... Custom Digital Art Services

Frequently Asked Questions

Q: So what is the process exactly?

A: We take a digital version of your supplied image and apply our artist's skills and proprietary technological techniques to transform your photo into a corrected and idealized digital painting which is then printed on archival quality stretched canvas using a high-end Giclee process.

Q: What is Giclee?

A: Giclee (pronounced ZHEE-clay) is a means of producing high quality, archival, museum-grade ink-jet prints. Though the principles are the same, the process is more precise and sophisticated than that of your desktop inkjet printer.

Q: How long does it take?

A: From the time we receive your image please allow four weeks for delivery of your painting. If you need it sooner, contact us.

Q: Aren't you just using some sort of Photoshop filter on the image?

A: No! Every brush stroke is applied one at a time by the hand of a skilled artist. This is the only way a piece of digital art can truly have the beauty and appeal of the traditional media that it seeks to emulate. Hence the digital work provides all the beauty of traditional media but ,with the help of technology, the process is accelerated. That time savings translates into financial savings that we pass along to you, our customer.

Q: What sort of photo should I send?

A: The better the original image, the better the resulting painting. We will make basic color and blemish fixes as a matter of course. More substantial alterations may cost slightly more. If you are unsure, please contact us to arrange for a quote.

If you are sending a digital image, make sure it is at least 1600 pixels wide. 3000 or more pixels is better. If you need to send a print or negative, we will scan your image for an additional charge. (see pricing).

Q: How do I get my photo to you?

A: Digital delivery is preferred. Contact us and we will make arrangements.

Q: Will my photo be returned?

A: Great care will be taken with your photo and it will be shipped back to you. However because of the uncertainties of the shipping world we cannot be held responsible for its safe return. For this reason we recommend supplying a digital copy of your precious original. If you decide to scan your image , make sure it is scanned at a minimum of 600 dpi. If you have questions, feel free to Contact us

Q: Will this painting fade?

A: The prints are made with archival inks that are asserted by the manufacturer to last for at least 85 years. Since the technology hasn't been around for 85 years, make of it what you will.

Q: Can you make more than one copy?

A: Certainly. (see pricing).

Q: What is the cost?

A: see pricing).